Service Philosophy
What makes us different from every other commercial real estate
company? A true focus on the client. Raskin Partners strives to challenge the
standards of the industry by creating structure and practices to provide better
service.
Traditional commercial real estate company structures often have
inherent conflicts . We put people ahead of profit. To avoid these common industry
pitfalls we built our operations to get back to the basics of team work, honesty,
accountability and open communication. We constantly measure our own success
against these standards and continually strive to improve on all aspects of our
performance.
Some examples of our practices that help ensure consistent and
reliable performance are:
Putting People First
Our industry-unique method of compensating
team members on a "salary plus bonus" system encourages our people
to focus on your needs rather than fees per transaction. Our approach is to mesh
our style with yours to become a trusted extension of your business family.
Teamwork: We Live It
After researching your needs, we custom
build a team to suit you and your project—an integrated group of people
all sharing knowledge, insights and experience to yield the best results for
you.
Four Basics
Our involvement in Rotary International introduced
us to basic rules of conduct which we embrace and utilize daily. As we engage
in our daily activities and communications, we measure the success in transacting
business by evaluating the following:
- Were we truthful?
- Were we fair to all concerned?
- Did
we build goodwill and friendships as a result?
- Were the results beneficial
to all concerned?
Accountable Communication
We invest time, money and energy in
developing and refining the communication skills of our people. Through the use
of Accountable Communication Technology, under the guidance of Thomy Barton of
Barton, White & Associates, we continually train and practice techniques
aimed at promoting openness and reducing defensiveness in interpersonal communications.
These techniques have resulted in improvements to our business relationships
and methodologies.
Following Through
Makes the Difference We have perfected specific
processes for tracking assignments which maximize the chance to capitalize on
opportunities and ensure that assignments are executed accurately, timely, and
thoroughly.
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