Service Philosophy
What makes us different from every other commercial real estate company? A
true focus on the client. Raskin Partners strives to challenge the standards
of the industry by creating structure and practices that provide better
service.
Traditional commercial real estate company structures often have inherent
conflicts caused by the strictly commission nature of compensation and an
independent management style. To avoid these common pitfalls, we built our
operations to get back to the basics of team work, honesty, accountability,
and open communication. We constantly measure our own success against these
standards and continually strive to improve on all aspects of our
performance.
Some examples of our practices that help ensure consistent and reliable
performance are:
Putting People First
Our industry-unique method of compensating team members on a "salary plus
bonus" system encourages our people to focus on your needs rather than fees
per transaction.
Teamwork: We Live It
After researching your needs, we custom build a team to suit you and your
project—an integrated group of people all sharing knowledge, insights and
experience to yield the best results for you.
Four Basics
Our involvement in Rotary International introduced us to basic rules of
conduct which we embrace and utilize daily. As we engage in our daily
activities and communications, we measure the success in transacting
business by evaluating the following:
1. Were we truthful?
2. Were we fair to all concerned?
3. Did we build goodwill and friendships as a result?
4. Were the results beneficial to all concerned?
Accountable Communication
We invest time, money and energy in developing and refining the
communication skills of our people. Through the use of Accountable
Communication Technology, under the guidance of Thomy Barton of Barton,
White & Associates, we continually train and practice techniques aimed at
promoting openness and reducing defensiveness in interpersonal
communications. These techniques have resulted in improvements to our
business relationships and methodologies.
Following Through Makes the Difference
We have perfected specific processes for tracking assignments which maximize
the chance to capitalize on opportunities and ensure that assignments are
executed accurately, timely, and thoroughly.
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